Return Policy

Matrix Shafts have a limited lifetime warranty against defects in materials and workmanship for the life of the product when used under normal conditions. The warranty applies to the original authorized Matrix Dealer that purchased the product. Damaged or broken shafts can only be submitted for replacement through authorized Matrix dealers with a return authorization number. Matrix Shafts Company does not pay the shipping for warranty replacements and returns. Upon inspection, damaged shafts determined to be from deliberate or vandalism breakage will not be replaced. Consumers with damaged shafts should contact the dealer/store where the shaft was purchased for warranty. 

**All OEM shafts with Matrix branding must go through the specific OEM manufacturer for all warranty issues and not through Matrix shafts.